IT Support

We are a Managed IT Services provider delivering IT Support Desk and Cloud technologies to customers globally.

Whatever your business goals are, we have the knowledge and expertise to empower you with the tools to reach them.

Our team is responsive, knowledgeable, and goes above and beyond at every opportunity. ESMC’s Certified and professional team is available to assist our customers 24x7x365.

From delivering complex technical projects, to monitoring, and automating the technology that matters to your business or extending the capabilities of your existing service desk.

We have Endpoint management tools and security solution that helps in managing desktops, laptops, servers, smartphones, and tablets from a central location.

We can help with IT support and desktop management that can be scaled as per organizational needs. We can automate regular endpoint management routines like installing patches, deploying software, imaging, and deploying OS.

IT Support Services We Provide

Patch Management

Secure your network by automating patches, our team can help you to eliminate risk and automate the configuration, patching, and compliance of your Windows, macOS, and Linux systems and applications.

Threat and Vulnerability Management

Vulnerability management is an ongoing process that includes proactive asset discovery, continuous monitoring, mitigation, remediation, and defense tactics to protect your organization’s modern IT attack.

Our team and the automatic process can help proactively detect and remediate vulnerabilities in your network. Enhancing your endpoint security.

IT Asset Management

ESMC experts can help manage software and hardware assets within your network and track license and warranty details effortlessly.

Software Deployment

Software deployment is the process of making software available to be used on a system by users and other programs. Our professional team will help to Deploy Software to all the endpoints within your network.

Application Control

Application Control allows organizations to control what apps and drivers will run on their managed Endpoints/devices. We work with different vendors and provide solutions to proactively achieve zero trust by leveraging the principle of least privilege.

Data Loss Prevention

Data Loss Prevention (DLP) is the practice of detecting and preventing data breaches and unwanted destruction of sensitive data. Our expert team will help to secure endpoints from attacks and unauthorized devices by encrypting, classifying, and securing your critical enterprise data.

Browser security

Our team will assist to manage and secure multiple browsers seamlessly across your network. Implement safe browsing by restricting downloads, filtering malicious web apps, managing extensions, and more.

Ransomware Protection

Ransomware is malware that encrypts your files or stops you from using your computer until you pay a ransom for them to be unlocked, We have a team who will educate our customers on what ransomware is, its types, and how to protect against ransomware attacks.

Mobile Device Management

Our team will remotely manage personal and corporate devices across Apple, Android, and Windows. Our team will Configure, manage, and secure mobile devices centrally using mobile device management.

Remote Control

Troubleshoot with multi-user collaboration, file transfer, video recording, printer, endpoints, and all IT-related issues.

Endpoint Security

Endpoint security is the practice of securing endpoints or entry points of end-user devices such as desktops, laptops, and mobile devices from being exploited by malicious actors and campaigns.
We have a dedicated SOC team who will strengthen endpoint security by regularly assessing vulnerabilities, monitoring browsers, and controlling applications and devices in your enterprise network.